How do I book a taxi?

To make a booking, you can use our mobile app, our website booker, or call our 24/7 Call Centre at 01642 666666.

Do you allow pre-bookings of cars?

Yes please feel free to book a journey in advance.In order to confirm your booking, you will have the option to specify the pick-up time and date.

Do you have a cancellation policy?

Canceling a booking with us is easy. Just call our 24/7 customer service line for hassle-free cancellation. Your card will be refunded promptly but depending on your bank, this process may take up to five working days to complete. Just sit back and relax knowing your trip has been cancelled without any worry or stress.

Frequently asked questions

How do I book a taxi?: To make a booking, you can use our mobile app, our website booker, or call our 24/7 Call Centre at 01642 666666.
Do you allow pre-bookings of cars?: Yes please feel free to book a journey in advance.In order to confirm your booking, you will have the option to specify the pick-up time and date.
How do I cancel my booking?: Canceling a booking with us is easy. Just call our 24/7 customer service line for hassle-free cancellation. Your card will be refunded promptly but depending on your bank, this process may take up to five working days to complete. Just sit back and relax knowing your trip has been cancelled without any worry or stress.
I have lost something in one of your cars, where can I get it?: Have you left something behind in one of our cars? Don't worry - we will go the extra mile to try and locate your item. Contact us by completing our online lost property form and a team member can help get it back into your hands safely if found within 12 months. If, for some reason, this is not possible, rest assured that all secured items are disposed off securely after the expiration of the timeframe stated above.
Do you have a cancellation policy?: Cancelling your booking within 5 minutes of being allocated a driver? No problem - we won't charge you! But if more than five minutes have elapsed, our Terms and Conditions clearly outline the cancellation fee that applies. So make sure to check out those T&Cs for all info regarding cancellation charges.

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Professional & Reliable

Professional & reliable taxi operator,
serving

Middlesbrough

Stockton

Leaders In Technology

Advanced booking & tracking systems
deliver a 1st class service

Computer Booking

GPS tracking

Automated Dispatch system

Competitvely Prices

high quality service provided for all
types of customers:

Students

Corporate Accounts

Airport Transfers

OUR VISION

Here at Royal Cars we are dedicated in providing the very best in customer service. We know that without you we would have no business.
So whatever your requirements are you can book with confidence at Royal Cars. Our text back service provides the details make, model and registration of your taxi, to ensure you know which is your vehicle.